What is unique about my service?
I work from a dual position of manager and nurse. I understand the difficulties, pressures and frustrations on both sides. As such, I have uniquely insightful perspective of why problems occur. My experience is current and wide-ranging.
Resolution is achieved through analysis of mutual pressures and priorities, collaborative action planning and the empowerment of both manager and staff.
My Services:
Home management support/crisis rescue service
- Full KPI audit
- Contemporaneous audit of care delivery standards and practices
- Collaborative review of care delivery standards and practices
- Review of current regulatory inspections
- Review of current complaints
- Environmental quality/marketing audit
- Creation and implementation of analytical action plan
- Design and implementation of quality systems
- Progress reporting with action plan reviews
- Follow up support via
- Site visit
- Telephone conference
Bespoke recruitment service
- Site visit to determine specific requirements
- Candidate selection via pre-screening interview and CV review
- Provision of safe recruitment documentation including interview notes
- Follow up of successful candidate performance
Training service
- Personal coaching and support for home managers/senior staff
- Change management
- Team building
- Accountability and change ownership
- Person centred care in practice
- Understanding capacity, Power of Attorney and Guardianship
- Accountability in medication administration and record keeping
Let’s get started
Click here to book a free 30 minute consultation with me